Delivery note: what it includes, an example and an internal template

It is the document that travels with the goods and comes back signed. When a customer disputes a delivery, it is the first thing people look for.

Antonella De Lazzari · CEO and co-founder

Updated November 11, 2026

The short answer

A delivery note (in Argentina, a remito) documents the delivery: which goods left, in what quantity, where to and who received them. It carries no prices and does not replace the invoice. Its value is the signature of the person receiving, which proves the delivery took place and in what condition.

Delivery note template for internal use

The template is in Spanish, comes filled in with made-up sample data and helps organize the details of a delivery. In Argentina the delivery note that travels with goods has formal requirements set by the tax agency (ARCA): check with your accountant which one applies to your company.

What a delivery note includes

Number and date
The date is the delivery date, which may differ from the order date and the invoice date.
Issuer
Legal name and tax ID of the company delivering.
Recipient and delivery address
Who the goods go to and where they are unloaded. The delivery address may differ from the registered one.
Carrier
Who carries the load and in which vehicle, when a third party delivers.
Products
Code, description, quantity and unit. No prices.
Packages
How many parcels or pallets are delivered. It is what the receiver can count on the spot.
Related order and invoice
The sales order, purchase order or invoice number the delivery is tied to.
Signed receipt
Signature, printed name, ID and date of the person receiving. Shortages or damage are written there.

How it differs from other documents

Sales order note
Entered by the salesperson to record what has to be delivered and invoiced.
Delivery note
Issued by whoever delivers. It travels with the goods and proves they were received.
Invoice
Issued by accounting. It documents the sale for tax purposes and enables collection. It can be issued before or after delivery.

Where it gets hard

Partial deliveries
One order ships in three trips, each with its own delivery note. Someone has to know what is pending and which trip completes it.
The delivery note does not match the order
The warehouse picked from an earlier version, or a product was out of stock. The difference shows up when the customer gets the invoice.
The signed copy does not come back
The driver leaves it in the glovebox or takes a photo. When the customer complains, proof of delivery has to be hunted down.
The person delivering does not know what was agreed
The receiving hours, the on-site contact or the fact that the customer paid freight were in a salesperson's chat.

What it looks like when delivery starts from what was agreed

Your management system keeps issuing the delivery note. Patio holds what the salesperson agreed with the customer (quantities, delivery address, contact, terms) and the order reaches the system with that data.

Warehouse and logistics work on the same deal as sales, and the delivery note goes out with what was agreed.

Frequently asked questions

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